Terms of Use

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1. Acceptance of Terms

By accessing or using Pyroplane ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, do not use the Service.

The Service is provided by Arya Pooladi AB, organisation number 559444-0561, Marmorvägen 5B, 752 44 Uppsala, Sweden ("Pyroplane", "we", "us", "our").

2. Description of the Service

Pyroplane is a marketing calendar platform designed for life sciences teams. The Service includes:

  • An events workspace for discovering and tracking industry events, awareness days, science days, and public holidays

  • A content workspace for creating, reviewing, approving, and scheduling social media and blog content

  • AI-powered features including post idea generation and AI First Drafts

  • Brand Radar for monitoring brand and keyword mentions

  • Analytics for tracking publishing activity and team performance

  • Team collaboration tools including approval workflows and shared asset storage

Feature availability depends on your subscription plan.

3. Eligibility

You must be at least 18 years of age to use the Service. The Service is intended for professional and business use. By using the Service, you represent that you meet these requirements.

4. Accounts

4.1 Registration You must provide accurate and complete information when creating an account. You are responsible for keeping your account credentials secure and for all activity that occurs under your account.

4.2 Team Accounts Certain features require a Team subscription. The person who creates the team ("Team Owner") is responsible for managing team members, billing, and compliance with these Terms within their team.

4.3 Account Security Notify us immediately at support@pyroplane.com if you suspect unauthorised access to your account. We are not liable for losses resulting from unauthorised access where you failed to maintain the security of your credentials.

5. Subscriptions and Billing

5.1 Plans Pyroplane offers a free Solo plan and a paid Team plan. Feature access varies by plan as described on our pricing page.

5.2 Free Plan The Solo plan is provided free of charge and includes access to awareness days, science days, and public holidays. No payment method is required.

5.3 Team Plan The Team plan is billed monthly at the rate published on our website at the time of subscription. Prices are displayed in SEK and are exclusive of VAT where applicable.

5.4 Free Trial New Team subscriptions include a 30-day free trial. No credit card is required to start a trial. At the end of the trial period, a payment method must be added to continue using Team features.

5.5 Billing Payments are processed by Stripe. By providing a payment method, you authorise us to charge the applicable subscription fees on a recurring monthly basis.

5.6 Cancellation You may cancel your Team subscription at any time through the billing settings. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time in a billing period.

5.7 Price Changes We may change subscription prices with at least 30 days' notice by email. Continued use of the Service after the effective date constitutes acceptance of the new pricing.

5.8 Taxes You are responsible for all applicable taxes. For customers in Sweden, VAT will be applied in accordance with Swedish and EU tax law.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation

  • Upload, create, or distribute content that is defamatory, offensive, infringing, or harmful

  • Attempt to gain unauthorised access to any part of the Service or its infrastructure

  • Interfere with or disrupt the Service or servers or networks connected to the Service

  • Use the Service to send spam, unsolicited messages, or engage in deceptive practices

  • Reverse engineer, decompile, or disassemble any part of the Service

  • Use the Service to store or transmit malicious code

  • Resell, sublicense, or otherwise commercialise access to the Service without our prior written consent

  • Scrape, crawl, or extract data from the Service using automated means without our permission

We reserve the right to suspend or terminate accounts that violate these terms.

7. Content and Intellectual Property

7.1 Your Content You retain ownership of all content you create, upload, or submit through the Service ("Your Content"). By using the Service, you grant Arya Pooladi AB a limited, non-exclusive, royalty-free licence to store, process, and display Your Content solely as necessary to operate and provide the Service.

7.2 AI-Generated Content Content generated by AI features using your inputs is provided for your use. You are solely responsible for reviewing, editing, and ensuring the accuracy and compliance of any AI-generated content before publishing.

7.3 Our Intellectual Property All software, designs, trademarks, and content comprising the Pyroplane platform are owned by or licenced to Arya Pooladi AB. Nothing in these Terms grants you any rights to our intellectual property.

7.4 Feedback If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback without any obligation to you.

8. AI Features

8.1 AI Providers AI features are powered by third-party AI providers including OpenAI and Google Gemini. Your content submitted to AI features is processed by these providers under Data Processing Agreements. Neither provider uses your content to train their models.

8.2 No Guarantee of Accuracy AI-generated content may be inaccurate, incomplete, or inappropriate. You are solely responsible for reviewing all AI output before use. We make no warranties regarding the accuracy or suitability of AI-generated content, particularly in regulated contexts such as life sciences communications.

8.3 Compliance You are responsible for ensuring that any content published using the Service complies with applicable regulations, including but not limited to pharmaceutical advertising rules, medical device marketing regulations, and social media platform policies.

9. Third-Party Services and Integrations

The Service integrates with third-party platforms including LinkedIn. Your use of such platforms is governed by their respective terms of service. We are not responsible for the availability, content, or practices of third-party platforms.

10. Availability and Service Levels

We aim to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience downtime without prior notice. We will make reasonable efforts to notify users of planned maintenance in advance.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARYA POOLADI AB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR SEK 1,000 IF YOU HAVE NOT MADE ANY PAYMENTS.

NOTHING IN THESE TERMS LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED UNDER SWEDISH LAW.

13. Indemnification

You agree to indemnify and hold harmless Arya Pooladi AB, its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

14. Termination

14.1 By You You may terminate your account at any time by contacting support@pyroplane.com or through account settings.

14.2 By Us We may suspend or terminate your account immediately if you breach these Terms, if required by law, or if we discontinue the Service. We will provide reasonable notice where possible.

14.3 Effect of Termination Upon termination, your right to access the Service ceases. We will handle your data in accordance with our Privacy Policy. Provisions of these Terms that by their nature should survive termination (including intellectual property, limitation of liability, and governing law) shall survive.

15. Changes to the Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes. Your continued use of the Service after changes take effect constitutes acceptance.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or prominent notice within the Service at least 14 days before they take effect. If you do not agree to the updated Terms, you must stop using the Service before the effective date.

17. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Sweden, without regard to conflict of law provisions.

Any dispute arising from or in connection with these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the Swedish courts, with Uppsala District Court (Uppsala tingsrätt) as the court of first instance.

If you are a consumer, you also have the right to refer disputes to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN) at arn.se.

18. Miscellaneous

18.1 Entire Agreement These Terms, together with our Privacy Policy, constitute the entire agreement between you and Arya Pooladi AB regarding the Service.

18.2 Severability If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force.

18.3 No Waiver Failure to enforce any right under these Terms does not constitute a waiver of that right.

18.4 Assignment You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.

18.5 Language These Terms are written in English. In the event of conflict with any translation, the English version prevails.

19. Contact

Arya Pooladi AB Marmorvägen 5B, 752 44 Uppsala, Sweden Organisation number: 559444-0561 Email: support@pyroplane.com